Business Customer Relations can You Improve Them?

You can do any number of no cost, or low cost things to improve your business customer relations.  I was reminded of how important good customer relations are when I had a problem with my barn builder.  On the last day, the building crew left in a big hurry, and left the construction site a mess.  The last item they finished, was a big door, they did not adjust it properly, and they installed a dirty panel that stuck out like a sore thumb.  I brooded about it all weekend and called them on Monday.

The sales representative came out that morning and agreed with my complaints, apologized and had most everything fixed that same day.  Now one reason this situation did not escalate was; this company did a lot of things for me prior to this incident.  They gave me a walk-in door for the barn, installed steel rebar in the doorways, all items that they could have added on to the cost of the barn, but they chose to give them to me instead, therefore I was, well beholding to them.  This certainly improved customer relations with me so I was able to look past this rough spot and I will still consider them as a builder in the future.

Another situation popped up recently, I went to a local restaurant here in Bellingham, I got this rather grumpy waitress, she did her job, brought the coffee around for refills, but such a sour person, I gave a tip for service but I will find a different place to eat, maybe one where there are a few smiles, usually they are available at such low cost, I am surprised more places don’t try using them.

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What are some keywords worth to you as an Internet Marketer

I just at random typed in this phrase and there I am #1 out of 1 million, I got excited, did analysis of the phrase offline business marketing for attorneys and found the term got a not enough data, which translates into few is any people are searching for this term, so don’t get in an uproar.

I did note that there are advertisers for this term so it will stay up there, maybe I will add adsense blocks and generate a little revenue that way.  I possibly will find a variation of the keyword phrase that does have more searches for it.  I must remember this was just a random search I did, the pages are optimized for other search term that are better for driving traffic to my site or to some lucky lawyers site.

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Offline Business Marketing for Lawyers

Yesterday it was the attorney, today it is time to look at offline business marketing for lawyers, what!  you say, that’s got to be the same thing, you’d kind of suppose so, but apparently not to the general public. Lets look at the stats again this time for lawyers.

Remember I told you to note the medical malpractice stats for attorneys, well apparently their stats were down because people wanted a medical malpractice lawyer instead, now this could be a mistake but perhaps with all this talk of a health care bill and limiting medical malpractice lawsuit amounts, people are scrambling to get some of their doctors money.  Do you think perhaps people want a good old hard fighting lawyer to go after Doc, not some three piece suit, mamby pamby attorney at law?  What the hell is that attorney at law crap any way?  Do ever see or hear of a farmer at farm , plumber at plumbing, logger at log, just don’t make sense, but since when do most of the laws we have make any sense.

As you can see the keywords searched for, are similar for both layers and attorneys however your offline business marketing should take both terms into accoung for the best results.

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Offline Business Marketing

As you may have read yesterday, we are using the Yellow Pages to assist us in our offline business marketing.  I was going to rip right through all the big money ads and come up with the standard list of catagories like:

• Attorney
• Dentist
• Doctors oops again they are now Physicians
• Insurance

Well you get the idea, well we are still on the Attorney category, we did:

Attorney
Injury attorney

Criminal  Defense Attorney (is the sub-category for today)

• Felonies
• Misdemeanors
• Capital Offenses
  
• DWI
• DUI
• Drug Offenses
  
• Border Arrests
• Robbery
• Burglary
• Theft
• Shoplifting
• Domestic Violence
  
• Assault
• Probation Matters
• Jury Trials
• Plea Bargaining
• Sexual Offenses
  
• Traffic Tickets
• CDL
• Drug charges
• Juvenile offenses
• Deferred Prosecution
  

Boy how would you like to advertise for these characters to come come tromping in your front door?  Well some Attorneys are, so do you think there is a bit of money available here?  Do you think that they could use a good online business marketer to help them with their offline business marketing?  Like how hard could it be to rank in Google for these keywords if you added your city, parish, county, state or zip code to them?  Maybe I’ll try that by adding:

Serving Whatcom County, WA including:

• Bellingham
• Lynden
• Sumas
• Ferndale
• Blaine
• Custer
• Fairhaven
• Everson
• Birch Bay
• Deming

Suppose that one on those Attorneys would like to know about this?

We will hit the Attorney circuit again….

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